Understanding the Terms of Using GCCTVMS Services
1. Introduction
Welcome to Global CCTV Monitoring Services (GCCTVMS). By accessing or using our websites — gcctvms.com, usa-surveillance.gcctvms.com, or singapore.gcctvms.com — you agree to the terms and conditions explained here. These terms govern the use of our CCTV monitoring services, 24/7 live monitoring services, remote CCTV monitoring, virtual doorman services, and other related solutions.
We ask you to read this page carefully, as it defines the rights and responsibilities between GCCTVMS and its clients across the USA, UK, UAE, Pakistan, Singapore, and other countries where we operate.
2. About GCCTVMS
GCCTVMS was founded in 2019 by Najmul Hasan Sayed during the COVID-19 pandemic. Starting with car dealerships and warehouses in Texas, we expanded to protect more than 500 businesses across the USA and later opened offices in the UK, Singapore, UAE, and Pakistan.
Our mission is simple: protect communities and businesses with advanced security monitoring solutions. From AI surveillance technology to two-way audio monitoring, our services are tailored for retail stores, warehouses, restaurants, bars, public events, and corporate properties.
3. Acceptance of Terms
By using our services, you agree:
- To follow all applicable laws in your region (GDPR in the EU, CCPA in California, PDPA in Singapore, and Pakistan’s Data Protection laws).
- That you will not misuse our CCTV monitoring services.
- That all data and footage handled by GCCTVMS remain confidential and used only for lawful purposes.
- That GCCTVMS has the right to update these terms as needed, and continued use of our services means you accept those updates.
4. Services We Provide
Our services include:
- 24/7 live monitoring services for businesses and communities.
- Remote CCTV monitoring integrated with existing camera systems.
- Virtual doorman services to control access and improve safety at entrances.
- AI surveillance technology for real-time threat detection.
- Incident reporting services to document events and provide evidence.
- Fire and safety monitoring with real-time alerts.
- Two-way audio surveillance for direct communication with sites.
5. User Responsibilities
As a client, you agree to:
- Provide accurate business or personal information during sign-up.
- Use our security monitoring solutions only for legal and authorized purposes.
- Maintain the confidentiality of your login details.
- Inform GCCTVMS immediately if you notice suspicious account activity.
6. International Use and Compliance
Because we operate internationally, you are responsible for compliance with local privacy and surveillance laws. For example:
- European Union clients: GDPR rules apply (Read more).
- California clients: CCPA rules apply (Read more).
- Singapore clients: PDPA rules apply (Read more).
- Pakistan clients: PDPB rules apply (Read more).
7. Data Protection and Security
We take data protection seriously. All camera footage, access logs, and client information are secured through:
- Encrypted data storage and transfer.
- Restricted access to authorized personnel.
- Regular audits of security monitoring systems.
- Secure partnerships with Learn CCTV, Webeye, and Eagle Eye.
8. Payment and Billing
- Clients agree to pay for services according to their chosen package.
- Payments must be made on time to avoid service suspension.
- Refunds may only be provided under special circumstances, as defined in individual agreements.
9. Limitation of Liability
GCCTVMS provides real-time CCTV monitoring and virtual guard services, but we cannot guarantee the prevention of all incidents. We are not responsible for losses or damages caused by:
- Criminal activity outside of our control.
- Technical issues caused by third-party networks or client equipment.
- Force majeure events such as natural disasters or widespread outages.
10. Termination of Service
GCCTVMS reserves the right to suspend or terminate services if:
- A client violates these terms.
- Payment obligations are not met.
- Services are used for illegal purposes.
11. Changes to These Terms
We may update our Terms and Conditions at any time. Changes will be published on gcctvms.com. It is your responsibility to review these terms periodically.
12. Governing Law
These terms are governed by the laws of the country where you are receiving services. For international clients, local data protection and surveillance laws apply in addition to GCCTVMS rules.
13. Contact Us
If you have questions about these Terms and Conditions, please contact us:
- Email: info@gcctvms.com
- Main website: https://gcctvms.com
- Contact page: https://gcctvms.com/contact/
- Address: 1942 Broadway Ste 314C, Boulder, CO 80302, USA